HOTEL SERVICES IN JAFFNA
“Hotels are most important globally as they provide facilities such as recreation and entertainment, meeting and conferences, and business gathering. Hospitality is the way for travelers for their accommodations, venues, meals, and drinks”
The hotel industry is one of the most important components of the wider service industry, catering to customers who require overnight accommodation. It is closely associated with the travel industry and the hospitality industry, although there are notable differences in scope. In this article, I will illustrate to you the hotel industry, its links to those other service industry sectors, and the range of hotel and guest accommodation types that exist.
The primary purpose of hotels is to provide travelers with shelter, food, refreshment, and similar services and goods, offering on commercial basis things that are customarily furnished within households but unavailable to people on a journey away from home. Historically hotels have also taken on many other functions, serving as business exchanges, centers of sociability, places of public assembly and deliberation, decorative showcases, political headquarters, vacation spots, and permanent residences. The hotel as an institution, and hotels as an industry, transformed travel in America, hastened the settlement of the continent and extended the influence of urban culture.
Broadly speaking, a hotel is a managed building or establishment, which provides guests with a place to stay overnight – on a short-term basis – in exchange for money. The precise features and services provided to guests can vary quite drastically from one hotel to another, and hotel owners generally aim to attract a particular type of customer through their pricing model and marketing strategy, or via the range of services they offer.
The hotel industry is the section of the service industry that deals with guest accommodation or lodgings. By most definitions, the hotel industry refers not only to hotels but also to many other forms of overnight accommodation, including hostels, motels, inns, and guest houses. However, it does not usually include long-term or permanent forms of accommodation.
Due to the nature of hotel services, it is closely associated with the travel and tourism industry.
One common area of confusion relates to the difference between the hotel industry and the hospitality industry, with many people mistakenly believing the two terms refer to the same thing. However, while there is a crossover, the difference is that the hospitality industry is broader in scope and includes multiple different sectors.
The hotel industry is solely concerned with the provision of guest accommodation and related services. By contrast, the hospitality industry is concerned with leisure in a more general sense. As a result, it covers accommodation, restaurants, bars, cafés, night-life and a number of travel and tourism services.
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